Date: Friday, September 2, 2011
Subject: You're publishing libel.
The post on your forum at
http://community.loghomebuilders.org...enerator/page2 by user rreidnauer contains legally actionable libel, falsely accusing our organization of deceptive trade practices.
Here’s the worst offending statement, though the whole post is an accusation of deliberate lying about out product: “"5000 watts with 10,000 watt reserve" means nothing without mentioning expanding the batteries and panels. That is the deception.”
Every system we ship runs 5,000 watts of equipment powered by a set of test batteries as part of our inspection before packing. That’s fully loaded, working equipment that’s pulling 5,000 watts out of the system. We only have one set of test batteries, and it functions for about twenty tests before it needs recharging. We also state repeatedly on our website that such a load can only be sustained for less than an hour by one set of batteries, and that more batteries must be added to use the system so heavily for longer periods of time. Meaning, we can prove his statement false to any jury in the land, and the electrical knowledge he displays in his posts proves that he knew it was false when he made it. As the publisher, the libel responsibility lies mainly on you, unfortunately, so it is with your organization that we must take up this issue.
Mr. Reidnauer is also correct in stating that the rated wattage of the equipment wasn’t the actual wattage being used. In the video shot in the veterinary barn, the load was a microwave on high, two heaters, and a branding iron, which pulled their full wattage the whole time: they can’t do anything less. Given the electrical knowledge he displayed, we can also prove that to be a deliberate lie.
We originally registered for your forum only to answer other false statements about our system, and our registration was banned for “selling” in the forums. If you choose to hold merchants helpless to answer false statements about their products and business practices, you make the libel published by you from your users deliberate.
We don’t believe you intended to do that. However, it is the result of these posts and decisions. It’s in the spirit of resolution that we’re contacting you now.
That whole thread contributes nothing to anyone’s understanding any longer. If we may make a friendly suggestion, just remove the whole thread. We got to answer the original false statements that were made about our products, and what came after that is irrelevant if it gets removed. If it stays, it’s libel. It’s also a violation of your Terms of Service, in some of the same ways your moderator cited in banning our registration. Specifically, #4 comes to mind. As for advertising, when someone asks for information, if pointing out where it can be found is advertising, you’re doing a disservice to your users, which we also don’t believe you really intend to do. Or is it only advertising if someone from the company in question posts it? If I ask a friend to do it, is it then not advertising? Odd, at least.
We’re always interested in peaceful resolution of issues, while it can be done. Please stop publishing that false and defamatory thread.
Joshua Daniels
Sound Wisdom Life Products
Sound-Wisdom.com
A division of the Sea Lions Foundation
SeaLionsFoundation.com
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